Online Purchasing Terms

Online Shopping AND Shipping Policies

  1. Sales are on a first-come, first-serve basis and are subject to availability.
  2. Tax and shipping & handling charges are not included in the prices shown.
  3. We are unable to ship to PO boxes or RR (Rural Route) addresses.
  4. We are unable to ship to Quebec, Nunavut and North West Territories.
  5. The carrier will only deliver on business days (Monday through Friday) and will not deliver on Canadian statutory holidays.
  6. The carrier will not deliver wine shipments unless the person signing for the order shows proof that she / he is of legal drinking age. The carrier will not deliver the wine to any visibly intoxicated person.
  7. Please contact our Wine Boutique Shipping & Receiving department at winery@road13vineyards.com or 250-498-8330 for questions regarding returns and refunds, or if you require further shipping details.
  8. All credit card transactions are done over a secure Internet server that utilizes SSL (Secure Socket Layering) technology.
  9. Online purchases are subject to the Road 13 Vineyards’s Online Privacy Policy.
  10. If you have any questions or comments regarding your purchase, please contact us at winery@road13vineyards.com